YOU CAN WITHDRAW YOUR ARTICLE DIRECTLY  :

you have to contact us for an appointment via popwizzz@gmail.com.

 

SHIPPING TO MAINLAND FRANCE, ANDORRA AND MONACO :

Please check the item description : items marked will be eligible for Recommended Colissimo shipping.

* Items eligible for Recommended Colissimo shipping, weighing less than 30 kg :

Each delivery will be charged a nominal shipping fee, a participation for shipping costs is fixed at 8 €.

We offer Free Shipping to mainland France from 100€ and up of purchase.

Each item is carefully wrapped for delivery, Design Retro Pop WizZz, in no way, be held liable for loss, theft or destruction, partial or total of items shipped. So, you must control the condition of the goods with your postal agent prior to their acceptance, refuse the package if there is a problem and mail us (popwizzz@gmail.com) for a compensation awarded to you ( see the " Colissimo " terms of sale on La Poste website). If there is a problem and you have not controlled your goods we cannot refund you.

* Items not eligible for Recommended Colissimo shipping, weighing more than 30 kg :

Please contact us to estimate shipping cost via popwizzz@gmail.com.

 

INTERNATIONAL SHIPPING :

Please check the item description : items marked will be eligible for International Colissimo shipping.

* Items eligible for International Colissimo shipping, weighing less than 20 kg :

Shipping chages are automatically calculated based on the weight of the items purchased.The site is scheduled for international deliveries, it is necessary to indicate the country of the destination to have the corresponding charges.

Each item is carefully wrapped for delivery, Design Retro Pop WizZz, in no way, be held liable for loss, theft or destruction, partial or total of items shipped. So, you must control the condition of the goods with rour postal agent prior to their acceptance, refuse the package if there is a problem and mail us (popwizzz@gmail.com) for a compensation awarded to you ( see the " Colissimo " terms of sale on La Poste website). If there is a problem and you have not controlled your goods we cannot refund you.

International shipments may be subject to border taxes and import fees imposed by the country of import. Design Retro Pop WizZz shall not be liable for any such taxes or fees.

* items not eligible for International Colissimo shipping, weighing more than 20 kg :

Please contact us to know if shipping is possible in your country and to estimate shipping cost via popwizzz@gmail.com

 

RETURNS

We are pleased to offer a full refund on returned items excluding shipping costs. Return postal, shipping or courier charges are incurred at the purchasers own expense. All initial shipping costs, including insurance are non-refundable.

If you are not completely satisfied with your purchase, simply contact us via popwizzz@gmail.com and return the goods unused and in a perfect condition along with the original packaging (packaging, accessories, manuals), within 7 days of receipt and we will issue you a full refund (excluding original delivery charges).

A request of return must be made to our Customer Service prior to sending the item(s) back via popwizzz@gmail.com.

Design Retro Pop WizZz reserves the right to refuse a refund or exchange on items deemed not to be resalable. The parcel can take up to 7 working days to reach us therefore we recommend that you send items back within 7 days of receipt to ensure the goods arrive to us within 14 days or receipt, so we can process your refund. Please handle all items with care. Item(s) must be returned to us intact, undamaged and as soon as reasonably possible.

We will be unable to accept the return of any item(s) where these instructions have not been followed.

Nothing in this Returns Policy affects your statutory rights.

For any queries about returns, please contact popwizzz@gmail.com.


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